Terms & Conditions
Last updated: November 14, 2025
Welcome to DocxNinja! These Terms & Conditions ("Terms") govern your access to and use of DocxNinja's bank statement extraction services, including our website, software, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.
1. Acceptance of Terms
By creating an account, uploading documents, or otherwise using our Services, you acknowledge that you have read, understood, and agree to these Terms, as well as our Privacy Policy. If you do not agree, please do not use our Services.
2. Eligibility
You must be at least 18 years old to use our Services. By using DocxNinja, you represent and warrant that:
- You are of legal age to form a binding contract
- You have the authority to enter into these Terms
- Your use of the Services complies with all applicable laws and regulations
3. Account Registration
To access certain features, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and update your account information as needed
- Keep your password secure and confidential
- Notify us immediately of any unauthorized access to your account
- Accept responsibility for all activities that occur under your account
4. Service Description
DocxNinja provides AI-powered bank statement extraction services that:
- Extract bank information, account holder details, and transaction data from uploaded documents
- Support multiple file formats including PDF, PNG, and JPG
- Enable users to export extracted data in CSV, Excel, or JSON formats
Free Tier: Registered users receive 10 pages of processing every 24 hours.
Premium Tier: Paid users receive 10x extractions with additional features.
5. Acceptable Use Policy
You agree NOT to use our Services to:
- Upload documents you do not have legal rights to process
- Violate any laws, regulations, or third-party rights
- Upload malicious software, viruses, or harmful code
- Attempt to gain unauthorized access to our systems or other users' accounts
- Interfere with or disrupt the operation of our Services
- Use automated tools (bots, scrapers) without our written permission
- Reverse engineer, decompile, or extract source code from our Services
- Resell, redistribute, or sublicense our Services without authorization
6. Intellectual Property Rights
Our IP: All content, features, functionality, software, and design of our Services are owned by DocxNinja and protected by copyright, trademark, and other intellectual property laws.
Your Content: You retain ownership of all documents you upload. By using our Services, you grant us a limited license to process your documents solely for the purpose of providing extraction services.
7. Payment and Billing
Premium Subscriptions: Some features require payment. By purchasing a subscription, you agree to:
- Provide accurate payment information
- Authorize us to charge your payment method for applicable fees
- Pay all fees when due
Pricing: All fees are in the currency specified at checkout and are non-refundable except as stated in our Refund Policy.
8. Data Privacy and Security
Your uploaded documents are encrypted and processed securely. We do not permanently store your bank statements after processing. For more details, please review our Privacy Policy.
9. Disclaimers and Limitations of Liability
AS IS Basis: Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied.
No Guarantee: While we strive for accuracy, we do not guarantee that extracted data will be 100% accurate or error-free. You are responsible for verifying the accuracy of extracted data.
Limitation of Liability: To the maximum extent permitted by law, DocxNinja shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.
10. Indemnification
You agree to indemnify and hold harmless DocxNinja, its affiliates, and their respective officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses arising from your use of the Services or violation of these Terms.
11. Termination
We reserve the right to suspend or terminate your account at any time if you violate these Terms. You may also terminate your account at any time by contacting us. Upon termination, your right to use the Services will immediately cease.
12. Changes to Terms
We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our Services after changes constitutes acceptance of the updated Terms.
13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which DocxNinja operates, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration or in the courts of competent jurisdiction.
14. Contact Information
If you have questions about these Terms, please contact us:
Email: support@docxninja.com
WhatsApp: +91 77083 85855
Website: www.docxninja.com